COVID-19 update »

~ UPDATE ~

May 4, 2020

To our valued customer’s, friends and partners

Effective May 4, 2020 , Premier Doug Ford along with the Government of Ontario’s Health Officials are allowing certain business’ to re-open with strict  guidelines. 

We are pleased to announce that effective today Massel’s Marine will be resuming operations in a limited capacity.  We want to assure you that the safety and wellbeing of our customers, staff and partners is at the forefront of the every operating decision that we make. 

Along with previously established physical distancing measures and increased hygiene practices, in compliance with the most recent directives from the Ontario Government, until further notice the following restrictions will be in place:

Retail Showroom, Parts Department and Office will remain closed.

¨ For Storage pick-up, please allow two-weeks notice

¨ Parts and Accessories can be ordered via Phone or Email

¨ Contactless Payment and Pick-up will be arranged when your order is ready. 

 

Service Department

¨ Will be operating with reduced manning

¨ Requests for service and / or storage pick-up will be made via phone or email only

¨ For Storage pick-up, please allow two-weeks notice

¨ Arrangements will be made for a “contactless” drop-off, payment and pick-up of your boat / engine.

 

Phones and emails will be monitored during the following times:

Monday to Friday 8:00am – 5:00pm

 

Contacts:                         Massel’s Marine:                519-662-1650

                                         Rob Massel:                        rob@masselsmarine.com

                                         Chris Patterson:                  chris@masselsmarine.com          

 

We will continue to do our very best to provide you with the service that you are accustomed to while providing a safe and healthy environment to our customers and staff. It is imperative that we maintain physical distancing and avoid contact with each other. 

Please DO NOT VISIT unless you have pre-arranged a drop-off / pick-up ahead of time.  

We thank you for your support and understanding during this time.

 

Sincerely,

Rob Massel

 

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